If for any reason you are not completely satisfied with any purchase made at rahua.eu, you may return any item, (excluding accessories, all travel size products, and samples), within 10 days of receipt for a full refund, less shipping charges when applicable. Any products not purchased at rahua.eu should be returned to original point of purchase. Refunds must be applied to the original credit card used for purchase. You will receive an e-mail confirmation when your return is received and your refund is being processed.
To return an item, repack the item in its original packaging if possible, and ship via insured carrier (FedEx, UPS, or USPS) to:
5 Great Jones Street; Suite 1R
New York, NY 10012
Amazon Beauty is not responsible for return items damaged or lost in transit.
If you are returning an item because it is damaged or defective or you did not receive the product ordered, we will provide a prepaid return label.
*For security purposes, exchanges are not offered at this time.