D - Che cos'è Rahua?
A - Il nome Rahua® (ra-wa) deriva dalla rara noce di ungurahua, che si trova nella foresta pluviale amazzonica. L'olio di Rahua è un trattamento altamente efficace per trasformare i capelli secchi e danneggiati, donandogli lucentezza e salute notevoli e pelle nutriente e lenitiva.
D - Cosa posso aspettarmi quando provo per la prima volta i prodotti Rahua®?
A - Puoi aspettarti capelli puliti, lucenti, morbidi e lucenti accompagnati dalla tranquillità che deriva dal sapere che hai raggiunto i risultati in modo naturale. I nostri prodotti sono realizzati con ingredienti non tossici a base vegetale e con un impatto minimo sull'ambiente. Poiché i nostri prodotti sono privi di detergenti aggressivi, come i solfati (SLS), noterai una schiuma più leggera rispetto ai tradizionali shampoo e lavaggi per il corpo.
D - I prodotti Rahua® sono naturali e biologici?
A - Sì, i nostri prodotti sono realizzati con ingredienti puri di origine vegetale, ingredienti biologici certificati USDA e oli tribali Symbiotic® fatti a mano dalla foresta pluviale amazzonica.
D - Cosa definisce un prodotto naturale o un ingrediente naturale?
A -Mentre molte aziende usano il termine "naturale", il governo degli Stati Uniti non definisce cosa significhi essere un prodotto naturale o ingredienti naturali. Il termine "ingredienti naturali" è attualmente una categoria cosmetica non definita.
D - In che modo Rahua definisce "naturale"?
A - Per noi, non c'è niente di più naturale o bello della generosità della foresta pluviale amazzonica. Il nostro obiettivo come azienda è di usare questa generosità - tutelata dalle popolazioni indigene - per creare i prodotti di bellezza più puliti e più verdi sulla terra. Rahua è uno sviluppo dell'attivismo dei nostri fondatori per conto della foresta pluviale e dei suoi popoli ed è forte solo quanto le tribù e la foresta stessa. Acquistiamo direttamente dalle tribù che coltivano ingredienti utilizzando antichi metodi tradizionali e paghiamo loro un prezzo più elevato per onorare e sostenere il loro lavoro, il loro stile di vita e la foresta stessa.
(http://fathomaway.com/guides/south-america/ecuador/itineraries/amazon-rainforest-rahua-travel-debrief/)
D - Cosa rende Rahua® diverso dagli altri prodotti per capelli a base di olio?
A - La maggior parte degli altri prodotti a base di olio utilizza filler chimici e siliconi, che ricoprono i capelli, fornendo risultati a breve termine. I prodotti Rahua® sono realizzati con oli fatti a mano e ingredienti biologici e di origine vegetale. L'olio di Rahua® ha una struttura molecolare straordinariamente piccola, che penetra in profondità nei capelli, aderendo e riparando la corteccia, levigando la cuticola per creare capelli lucenti e sani.
D - In che modo i prodotti Rahua® migliorano i capelli secchi o danneggiati?
A - I capelli secchi e danneggiati sono molto porosi, il che li rende abbastanza suscettibili alla rottura. Piccole molecole di Rahua® trovano e riempiono queste aree porose, rafforzando, ripristinando ed abbellendo anche i capelli più danneggiati.
D - Quali sono gli ingredienti Symbiotic®?
A - Symbiotic® è lo standard di firma di Rahua®. Affinché un ingrediente possa essere classificato come Symbiotic®, deve essere cresciuto nella foresta pluviale (selvaggia) in una foresta vergine indisturbata, raccolto e preparato usando la conoscenza indigena di persone indigene nell'ambiente della foresta vergine e deve essere acquistato ad un prezzo che aiuta far crescere e sostenere queste tradizioni, costruire economie e potenziare gli indigeni.Maggiori informazioni qui.
D - Dove sono realizzati i prodotti Rahua®?
A - Tutti i prodotti Rahua® sono formulati e realizzati negli Stati Uniti utilizzando ingredienti di origine vegetale provenienti da oltre 70 paesi e gli ingredienti Symbiotic® provengono da oltre 10 nazioni amazzoniche.
D - E i termini "verde" e "pulito"?
A - Offriamo quelli che crediamo siano i prodotti di bellezza verdi e puliti più lussuosi oggi sul mercato. Tutto ciò che facciamo - dalla cura dei capelli alla cura del corpo - è fatto con ingredienti biologici, Symbiotic® e derivati dalle piante, offrendo alle persone l'opportunità di fare scelte più sane, vivere una vita più pulita ed essere in contatto con la foresta pluviale amazzonica.
D - I prodotti Rahua® sono vegani?
A - Sì, tutti i prodotti Rahua® sono vegani. Amazon Beauty®, il produttore di Rahua®, si impegna a preservare e sostenere la vita di animali e piante e gli ambienti in cui vivono.
D - Rahua® effettua test sugli animali?
A - No. Tutti i prodotti Rahua® sono privi di crudeltà. Non testiamo prodotti su animali, né utilizziamo proteine animali per la realizzazione di prodotti Amazon Beauty®.
D - I prodotti Rahua® sono privi di glutine?
A - Sì, i prodotti Rahua® sono privi di glutine. Al posto degli ingredienti di bellezza che in genere contengono glutine, usiamo la quinoa. Abbiamo scoperto che questo superfood delle Ande ha un piccolo peso molecolare, che gli consente di penetrare più in profondità, rafforzando i capelli e migliorando l'elasticità della pelle. Quelli con sensibilità al glutine possono utilizzare i nostri prodotti senza preoccupazioni.
D - I miei capelli vanno bene, i prodotti Rahua® mi appesantiscono?
A - No, i prodotti Rahua® non appesantiscono i capelli. Gli oli di origine vegetale al 100% che utilizziamo nutrono e ripristinano i capelli, aggiungendo lucentezza, volume e rimbalzo senza aggiungere peso.
D - I prodotti Rahua® sono a pH bilanciato?
A - Sì, i prodotti Rahua® hanno un pH di 4,5 - 5,5, che è la stessa gamma di capelli e pelle sani, rendendola una scelta eccellente per tutti i tipi e condizioni di capelli, compresi i capelli trattati con il colore.
D - Rahua® è sicuro per i capelli colorati?
A - Sì. Rahua® è particolarmente nutriente per i capelli trattati e trattati con il colore. La super fine struttura molecolare dell'olio di Rahua®, un ingrediente chiave nel nostroSistema di protezione Color Full ™ —Propone la pigmentazione del colore in profondità nel fusto del capello per aumentare la resistenza del colore e fortificare i capelli deboli e danneggiati.
D - Cosa faranno i prodotti Rahua® per capelli spessi e ricci?
A - I prodotti Rahua® offrono controllo e gestibilità superiori per capelli folti e ricci. I potenti oli prodotti Rahua® migliorano la consistenza e la morbidezza, donando ai capelli ricci la flessibilità, la gestibilità e l'umidità e lascia i riccioli morbidi, separati e lucenti.
D - I prodotti Rahua® sono buoni per i capelli lisci?
A - Sì, i prodotti Rahua® sono perfetti per i capelli lisci. La collezione classica nutre e aggiunge lucentezza e rimbalzo, la collezione voluminosa chiarisce e aumenta la lavorabilità generale, consentendo ai capelli di mantenere meglio gli stili e la collezione Hydration trasforma i capelli secchi e danneggiati.
D - Perché è il Rahua® Classic Conditioner così spesso?
A - Il Condizionatore classico è denso per la sua formulazione ricca e concentrata. La natura concentrata offre un condizionamento più intenso e consente di utilizzare meno, a vantaggio dell'ambiente.
D - I prodotti Rahua® sono sicuri da usare durante la gravidanza o l'allattamento?
A - Sì, i prodotti di bellezza Rahua® sono realizzati con ingredienti naturali di origine vegetale e biologici USDA. I nostri prodotti sono privi di ingredienti aggressivi e proteine animali.
D - Soffro di allergie, posso usare i prodotti Rahua®?
A - I prodotti Rahua® sono realizzati con ingredienti purissimi, ma allergie e sensibilità sono imprevedibili. Come con qualsiasi cosmetico, se sei molto sensibile, ti consigliamo di fare prima un patch test.
D - Rahua® è sicuro da usare sui capelli dei bambini?
A - Sì, Rahua® è realizzato con ingredienti biologici USDA e derivati vegetali puri che sono sicuri da usare sui capelli di tutti in tutta la famiglia, compresi i bambini. Tuttavia, conosci meglio i tuoi figli. Se sono presenti allergie o sensibilità, si consiglia di eseguire prima un patch test.
D - Cosa sono i parabeni e perché sono dannosi?
A - I parabeni sono i prodotti chimici più utilizzati per la conservazione dei prodotti di bellezza. Nella ricerca, i parabeni sono stati collegati a malattie e malattie. Rahua® non utilizza parabeni in nessuno dei suoi prodotti. Invece, per aumentare la durata di conservazione dei nostri prodotti utilizziamo un sistema di conservazione completamente naturale, incluso l'olio di palo santo naturale.
D - Cosa sono i solfati e perché sono dannosi per i miei capelli?
A - I solfati si trovano nella maggior parte degli shampoo e detergenti che producono schiuma o schiuma. Spogliano olii sani dal cuoio capelluto e possono causare cute secca, forfora o capelli crespi e disidratati. I prodotti Rahua® contengono zero solfati e un'abbondanza di oli nutrienti per idratare e curare i capelli e il cuoio capelluto.
Q - Come devo conservare il mio Elisir Rahua® ?
A - Il nostro Elisir Rahua sono oli puri e simbiotici (coltivati nella foresta pluviale). Conservarli in un luogo fresco e asciutto, lontano dalla luce diretta o nella confezione originale.
D - I prodotti Rahua® sono sostenibili?
A - Sì, otteniamo i nostri oli distintivi dagli indigeni amazzonici che hanno tramandato le loro conoscenze ancestrali attraverso le generazioni. L'acquisto di questi oli prodotti in questo modo aiuta a sostenere la foresta pluviale e i suoi difensori più forti: i suoi abitanti.
D - Come si procurano gli ingredienti?
A - Disponiamo di un protocollo solido che ci consente di controllare tutti gli ingredienti e la loro origine. Ogni singolo ingrediente deve superare questo processo di verifica.
D - Come vengono elaborati i tuoi prodotti?
A - - I nostri prodotti sono elaborati secondo i protocolli più rigidi. I nostri laboratori e le nostre strutture produttive sono sicuri, puliti e certificati come strutture organiche USDA.
D - Il commercio equo e solidale Rahua®?
A - La nostra filosofia va oltre il commercio equo. Rahua® di Amazon Beauty® Inc. si impegna a preservare non solo la foresta pluviale amazzonica, ma anche gli indigeni che la chiamano casa. Siamo impegnati a difendere la foresta pluviale amazzonica e rafforzare le sue comunità finanziariamente e educandole sui loro diritti umani e intellettuali.
D - A quali altre cause ambientali è associata Rahua®?
A - La nostra organizzazione gemella èEcoagents.org, che lavora per preservare la foresta pluviale amazzonica e anche a stretto contatto con Landislife.org, che difende i diritti delle popolazioni indigene per l'autodeterminazione. Rahua supporta anche EcoagentsIl progetto fenicotteri rosa che lavora per pulire e mantenere l'habitat naturale dei fenicotteri nelle Isole Galapagos.
D - Utilizzando Rahua® come posso aiutare a preservare la foresta pluviale?
A - Abbracciando una routine di bellezza sostenibile e utilizzando ingredienti naturali, derivati dalle piante e biologici, stai incoraggiando un consumo ponderato delle risorse della Terra e impedendo ai contaminanti di entrare nel tuo ecosistema locale. Utilizzando i prodotti Rahua® si ottengono risultati belli e duraturi, rispettando al contempo la vita delle piante, degli animali e delle persone nella foresta pluviale e oltre. Il tuo acquisto Rahua® aiuta a supportare direttamente più di 500 famiglie amazzoniche indigene. Beauty is Power® - Grazie!
D - Amazon Beauty® Inc. e Rahua® sono affiliati ad Amazon.com?
A - Amazon Beauty® Inc. e Rahua® sono marchi registrati della nostra azienda e sono completamente separati da amazon.com.
Q - In primo piano. Se non ci sono standard governativi unificati, cosa sta facendo Rahua al riguardo?
A - Sì. Rahua fa parte di un gruppo di aziende di bellezza che lavorano con i legislatori di Washington, D.C. per richiedere ai produttori di pubblicare online informazioni complete sull'etichetta dei loro prodotti e divulgare qualsiasi sostanza chimica potenzialmente dannosa contenuta nei loro prodotti per la cura della pelle e dei capelli. https://www.vanityfair.com/style/2017/09/counteract-coalition-beauty-washington.
Our name, Rahua (ra-wa), finds its roots in the rare ungurahua fruit found in the Amazon rainforest. The oil processed from these ungurahua fruits, rahua oil, is a highly effective ingredient for transforming dry, damaged hair, giving it noticeable shine and health. Rahua oil is also present in a range of our body care products helping to nourish and soothe the scalp and skin both.
We use rahua oil for a multitude of reasons, for example: by fortifying weak, damaged strands to reduce breakage and split ends; maintaining follicular and scalp health by gently cleansing and balancing your microbiome; by taking advantage of rahua oil’s super-fine molecules to help push color pigmentation deep into the hair shaft, greatly extending color endurance.
The art of making rahua oil is an ancient, female-led ceremony rooted in wisdom and the lunar cycle. In 2009, only 15 Quechua and Achuar people crafted rahua oil - a tradition that was at risk of disappearing.
Today, Rahua has trained 5,250+ people across 6 tribes to cultivate this sacred ingredient while preserving the ritualistic sacred process.
If Rahua is your first foray into natural hair care, you will see an immediate difference in experience with our products. Instead of SLS (sodium lauryl sulfates, a common cleanser added to a wide range of shampoos), our ingredient list is made up of plant-powered surfactants like coco betaines that are gentle on the skin and scalp while still cleansing thoroughly. You may not see an immediate voluminous lather with natural shampoos. Our shampoos do their job by clinging to oil and dirt and sliding away with the flow of water.
When our founder Fabian Lliguin, a renowned hairstylist and colorist in New York City, found himself immersed in the heart of the Amazon rainforest, educating indigenous people about their land rights and human rights, he realized he was surrounded by women with fantastically long, lustrous hair that cascaded past their waists.
Their secret? Rahua Oil. For centuries the members of the tribe, who live deep within the rainforest, had relied on this oil to nourish their hair and skin. They gave Fabian one bottle of rahua oil to take home and in his salon, he decided to use the oil as a treatment for a client with extremely dry, damaged hair. He immediately saw results, her hair was completely transformed from brittle and lifeless to healthy, shiny, and bouncy and the rest was history.
For Rahua, there is nothing more natural or beautiful than the bounty of the Amazon rainforest. Our goal as a business is to use this bounty—safeguarded by its Indigenous peoples—to create the cleanest and greenest beauty products on earth. Rahua is an outgrowth of our founders’ activism on behalf of the rainforest and its peoples and we’re only as strong as the tribes and the forest itself.
In order to keep our sacred source of Rahua sustainable, we facilitated a process that prioritizes maintaining and protecting the tribespeople’s way of life. We purchase directly from a number of families and communities who cultivate our ingredients using ancient traditional methods. We pay them a higher price in order to honor and sustain their work, their quality of life, and the Amazon rainforest itself.
For years, the norm has been to use fillers and silicones in hair care products, which only coat your hair, providing short-term results that only look good on the surface level. Rahua products are made with plant-powered ingredients that work to nourish and revitalize in all aspects of hair care, targeting hair from the root to the tip.
Our formulas use rahua oil, an oil made from the fruits of the Amazonian ungurahua palm, which has an extraordinarily small molecular structure, helping it deeply penetrate the hair, bonding to and repairing the cortex, while smoothing the cuticle. This creates hair that not only looks lustrous but is more importantly, healthier, stronger, and properly nourished.
All Rahua products are formulated and made in the USA using plant-powered ingredients sourced from over 70 countries. Our Symbiotic ingredients come from over 9 countries spanning the Amazon rainforest. We pride ourselves on our environmentally conscious efforts, ensuring that we give back to the forest that has given us so much.
Amazon Beauty Inc. and Rahua are registered trademarks of our company and are completely separate from Amazon.com, Inc/Amazon.
Symbiotic is Rahua’s signature standard. In order for an ingredient to be classified as Symbiotic, it must be rainforest grown wild in undisturbed virgin forest, harvested and prepared using Indigenous knowledge by people indigenous to the virgin forest environment, and it must be purchased at a price that helps to grow and sustain these traditions, build economies, and empower the indigenous people.
Rahua is paraben-free, sulfate-free, silicone-free and phthalate-free! Our formulas use plant-powered surfactants that are gentle on the skin and scalp while still cleansing thoroughly. You may not see an immediate voluminous lather with natural shampoos. Our shampoos do their job by clinging to oil and dirt and sliding away with the flow of water.
The ingredient “natural aroma” is a fragrance made of a custom blend of natural plant components including notes taken from essential oils. Since it’s a proprietary mix, the ingredient “natural aroma” encompasses what’s included without revealing its unique blend.
If you are susceptible to allergens with scent products, we recommend testing in small doses.
No. All Rahua products are vegan and cruelty free. We do not test products on animals, nor use any animal proteins or animal byproducts (like lanolin or beeswax) in the making of any Rahua products.
Yes, all Rahua products are vegan and cruelty free. We do not test products on animals, nor do we use any animal proteins or animal byproducts (like lanolin or beeswax) in the making of any Amazon Beauty products.
Yes, Rahua products are gluten-free. In lieu of beauty ingredients which typically contain gluten, we use quinoa. We discovered that this superfood from the Andes Mountains has a small molecular weight, which allows it to penetrate deeper, strengthening hair and improving skin’s elasticity. But for those who are especially sensitive, we always recommend consulting a medical professional or conducting a patch test.
Our ethos goes beyond fair trade. Rahua by Amazon Beauty Inc. is committed to preserving not only the Amazon rainforest, but also the indigenous people who call it home. As a small business that works directly with the tribes who cultivate, harvest and process our ingredients, we have opted out of any third party fair trade certifications. Instead, we cut out the middlemen and source select ingredients, like our namesake Rahua oil, directly from the tribes themselves who are paid fairly and above market rate.
We are dedicated to defending the Amazon rainforest and strengthening its communities financially and by educating them about their human, intellectual and land rights.
While Rahua products are consciously formulated and plant-powered, we understand that allergies and sensitivities are unpredictable. As with any new product, if you are highly sensitive, we recommend looking through the full ingredient list (available under all our product pages), consulting a medical professional for those who are especially sensitive, or doing a patch test before using our products.
Like anyone with reactive allergies or sensitivities, we recommend that you perform a patch test before using any of our products or consulting a medical professional if you are especially sensitive. We have the full ingredient lists of our products available for review under each individual page. If you have any questions or concerns, please email us at customercare@rahua.com and we’ll get back to you!
Our products are incredibly versatile and can be used across a wide range of hair types! However, we understand that everyone has their different needs and hair goals, so we created a Hair Quiz to help match you with the perfect products from our catalog.
You can store your shampoos and conditioners as you would your other hair care products. For treatments, body care, stylers and especially oils like our Elixir, we recommend storing them in a cool, dry place away from direct light. You can also leave your products in the original packaging to keep them safe.
Yes, Rahua products are consciously formulated with plant-powered, rainforest botanicals and ingredients. While our products are free of harsh ingredients and animal proteins which makes it perfectly safe for those who are pregnant or nursing, we always recommend reviewing with a medical professional for any specific sensitivities.
If you are new to plant-powered, sulfate-free hair care, you may not see a voluminous lather upon use. Our shampoos do their job by clinging to oil and dirt and sliding away with the flow of water so rest assured that even without the lather, our shampoos are cleansing your hair and scalp!
Totally normal! As our products are made with plant-powered botanicals with no artificial dyes, there may be minute differences in color depending on the ingredients we use. But rest assured that we always follow the same established ingredients, formula and process - we, however, cannot account for the natural color differences our ingredients may have.
While our products can be used across all hair types, there are a range of products that are better suited for those with finer hair. We recommend products like our Voluminous Essential Hair Care Set - a great set for anyone with fine hair looking to add volume and bounce. We also have an alternate, lighter version of our best selling treatment, Leave-In Treatment Light, to help those who want hydration without the weight.
Overall, our products are very concentrated so we always recommend that first time users try a smaller amount, especially with an oil like our Legendary Amazon Oil. Less is more!
Yes! We have a curated collection of products perfect for thicker or textured hair types. We recommend using heavier and more moisturizing products to help better form curl patterns and protect dry hair.
Our Hydration Essential Hair Care Set is a great option for daily or weekly use, depending on your hair type and needs, helping to layer and retain moisture. Pre-wash treatments like our Hydration Hair Mask or Enchanted Island Vegan Curl Butter are also options to help layer moisture on stubbornly dry hair or textured hair.
Yes, Rahua products are great for straight hair! You can choose from a range of products like the Classic Essential Hair Care Set which helps nourish and add shine, the Voluminous Essential Hair Care Set clarifies and adds body and bounce, and the Hydration Essential Hair Care Set which transforms dry, damaged hair. It’s all dependent on your hair type and goals.
Yes, Rahua is made with plant-powered, rainforest-grown ingredients that are safe to use on everyone’s hair in your entire family, including children. However, you know your children best. If allergies or sensitivities are present, we recommend consulting a medical professional or doing a patch test first.
In addition to our founders’ activism and advocacy for environmental protections, Rahua has helped to preserve the Amazon Rainforest by providing legal and financial aid to 200+ Achuar communities in Ecuador to ensure that they remain the rightful owners of their land.
Indigenous communities protect about 80% of the world’s biodiversity, despite making up less than 10% of the global population, making their leadership in conservation essential. With more than 211 million acres of the Amazon Rainforest already lost due to deforestation, natural disaster, and other causes, Rahua’s work is more important than ever.
To date, Rahua has preserved over 1.6 million acres of the Amazon rainforest with our Symbiotic and sustainable practices and direct relationships with the tribes who cultivate and create our rahua oil. At least 10% of Rahua’s profits go toward protecting Indigenous lands and preserving the rainforest and in 2024, we raised our contribution to 30% in order to fund and directly address the needs voiced by the community.
Since 2000, our founder Fabian Lliguin has spent over 11,000 hours in the rainforest, working alongside Indigenous communities to advocate for land rights, providing direct support, and standing on the front lines of environmental protection.
At least 10% of Rahua’s profits go toward protecting Indigenous lands and preserving the rainforest. In 2024, Rahua increased its contribution to 30%, to fund and directly address needs voiced by the community:
The art of making rahua oil itself is an act of preservation - the ancient, female-led ceremony is rooted in wisdom, empowerment, and the rhythms of the lunar cycle. Several tribes have been trained as a part of Rahua’s education program to cultivate and hand-harvest this ingredient sustainably while preserving the sacred process.
In 2009, only 15 Quechua and Achuar people still crafted rahua oil. Today, 6 tribes or 5,250+ people, have been trained as a part of Rahua’s education program to cultivate this ingredient while preserving the sacred process. Working with our Amazonian partners, we have cultivated over 70,000 pounds of rahua oil while honoring the traditional harvesting process.
Our sister organization is Ecoagents.org, a non-profit that works to preserve the Amazon Rainforest alongside Landislife.org, which defends indigenous peoples’ rights for self determination. Rahua also supports Ecoagents on The Pink Flamingos Project (https://ecoagents.org/pages/flamingos-project) which works to clean and maintain flamingos’ natural habitat in the Galapagos Islands.
If your order contains a preorder product, the entire order will ship once the preorder item becomes available! We will always mark an approximate arrival date on the product page.
Please allow 1-2 business days for us to process your order. If you placed your order on Friday, over the weekend or during a holiday, processing will not begin until the next business day.
Depending on the final destination, shipping times can vary from 5-10 business days.
Unfortunately, due to changes in many carriers' shipping processes, the first scan may be a bit delayed and delivered orders may be marked before the actual delivery date. We ask that you wait 24-48 hours for your tracking information to update.
If you are still experiencing tracking or delivery issues after 24-48 hours, please contact us at customercare@rahua.com and our team will get back to you shortly!
Before initiating a return, please make sure that your original order was placed no more than 30 days ago. We also ask that at least 75% of the product remains in its original packaging in order to receive a refund.
To begin your return, please contact customercare@rahua.com with your order number.
We’re so sorry that there was an issue with your order! Please email us at customercare@rahua.com with your name, order number, (if you used a different email address or phone number with the affected order, please include it as well) and any photos of the damage.
Our team will investigate and get back to you as soon as possible!
Unfortunately, we do not accept returns or refunds for any product with a fl. oz. under 2 oz., including deluxe minis and travel sizes due to the size of the product.
Yes! Our customers can enjoy free shipping on orders €80+.
Rahua.eu currently ships across the EU. We have separate websites for the US (Rahua.com) and the UK (Rahua.uk), please visit these websites in order to receive your order faster!
Our customers have the option to subscribe to a number of our products. To subscribe, all you need to do is choose your variant and toggle the option from “one-time purchase” to “subscribe and save 10%”. Switching to the section option will bring up a dropdown list of three different monthly subscription cadences.
When you sign up for a Rahua subscription, you receive 10% off every subscription shipment. You can subscribe to as many or as few Rahua products as you'd like, including sets. You also have the flexibility to set your subscription schedule to every 1, 2, or 3 months.
You can easily modify your subscription at any time. Simply log into your account and select subscriptions to view your active subscriptions. Select the subscription you wish to modify, then you can pick your preferred shipping cadence, skip an upcoming order, select a new charge date, add or remove a product on your existing subscription, change the shipping address, or update your payment information.
Depending on the frequency you've selected, your card will be charged as soon as your product is ready to ship either 1, 2, or 3 months after you've purchased the subscription. You'll receive an email notification 3 days before we ship out your next order, at which point you will be able to update your preferences if desired. You can also edit your next shipment date by logging into your subscription account.
Promo codes are not eligible on subscription orders as your discount is already built into the subscription price! You will always receive 10% off of subscription orders automatically. Rewards are still applicable to recurring orders. If you would like to apply a discount code at checkout to an order that includes one-time products, the discount will only be applied to the non-subscription items in your cart.
You can cancel your subscription at any time before your next order ships, by adjusting your preferences in our subscription portal. If you have any issues accessing your account and need further assistance in modifying your recurring order, please contact customercare@rahua.com.
While we do our best to keep every product in stock, there may be instances where we run out of inventory. In these cases, we'll notify you ahead of time to let you know that your upcoming delivery is on hold. You will not be charged until we are ready to ship your product.
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